Returns & Exchanges
At Geparlys Parfums, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our fragrance concierge team via email with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Carefully pack the item in its original, unopened cellophane wrapping and secure it within a sturdy shipping box to prevent damage during transit.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, ensuring you retain your tracking receipt.
Quality Inspection & Refund
Once our warehouse receives and inspects the item to confirm its original condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing